Privacy Policy

At craftedflamecraf, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and purchase our paper products.

Information We Collect

When you contact us or place an order for our paper products, we may collect the following information:

Name and contact details (email address, phone number)
Shipping address and billing information
Order details and preferences for paper products
Communication history and correspondence
Website usage data and analytics information

How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders for paper products
To communicate with you about your orders and inquiries
To provide customer support and assistance
To improve our products and services
To send you marketing communications (with your consent)
To comply with legal obligations

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your information is stored securely and accessed only by authorized personnel who need it to perform their duties.

Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, which applies in Ireland, you have the following rights:

Right of Access: You have the right to access your personal data and receive a copy of the data we hold about you
Right to Rectification: You can request correction of inaccurate or incomplete personal data
Right to Erasure: You have the right to request deletion of your personal data in certain circumstances
Right to Restrict Processing: You can request that we limit how we use your personal data
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format
Right to Object: You can object to processing of your personal data for certain purposes
Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw consent at any time
Right to Lodge a Complaint: You have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month, as required by GDPR.

Cookies

Our website uses cookies to enhance your browsing experience and analyze website traffic. For detailed information about our cookie practices, please refer to our Cookies Policy.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website, processing orders, and delivering our paper products. These parties are contractually obligated to protect your data and use it only for specified purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (including tax and accounting requirements under Irish law), or resolve disputes. When data is no longer needed, it will be securely deleted or anonymized in accordance with GDPR requirements.

International Data Transfers

Your personal data is primarily stored and processed within Ireland and the European Economic Area (EEA). If we need to transfer your data outside the EEA, we will ensure appropriate safeguards are in place in accordance with GDPR requirements.

Data Protection Commission

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland's supervisory authority for data protection:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Website: www.dataprotection.ie
Phone: +353 57 868 4800

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:

craftedflamecraf
Milltown, Dunsany
Co. Meath, Ireland
Email: callme@craftedflamecraf.world
Phone: +353 87 270 7059

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information about our privacy practices.